HomeMy WebLinkAboutRe: Theresa Brown - 119867-000
Mike Plane
From:Breanna Howard
Sent:Friday, February 17, 2023 09:06
To:Brent Hyatt
Subject:Re: Theresa Brown - 119867-000
Don't worry. I don't need to hear them. Thanks for taking care of it!
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From: Brent Hyatt <bhyatt@tfid.org>
Sent: Friday, February 17, 2023 9:00:54 AM
To: Breanna Howard <bhoward@tfid.org>
Subject: RE: Theresa Brown - 119867-000
I’m debating – She left three crazy messages for Travis. Three because she timed out on the first two and called back.
She wants to talk to his boss, and he is putting her in touch with Ruth. He kind of pleaded with me not to make him
stand on principal anymore. It was not worth it out of self preservation, and I agreed. He just wanted some buy in from
UB, which we got.
Since then, Marcella said she left two messages for Rachael, which she forwarded to me. I have not listened to them. I’ll
forward them to you but I will try to send them time-delayed so you can’t listen to them until Tuesday.
Brent Hyatt
Assistant Finance Director
City of Twin Falls
P.O. Box 1907
Twin Falls, ID 83303
208-735-7241
mailto:bhyatt@tfid.org
From: Breanna Howard <bhoward@tfid.org>
Sent: Friday, February 17, 2023 8:48 AM
To: Brent Hyatt <bhyatt@tfid.org>
Subject: Re: Theresa Brown - 119867-000
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Do you want to call me and fill me in?
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From: Brent Hyatt <bhyatt@tfid.org>
Sent: Friday, February 17, 2023 8:25:27 AM
To: Travis Rothweiler <trothweiler@tfid.org>
Cc: Breanna Howard <bhoward@tfid.org>; Rosa Armstrong <Rarmstrong@tfid.org>; Marcella Martinez
<MMartinez@tfid.org>; Rachael Long <rlong@tfid.org>; Angie Aday <aaday@tfid.org>; Melissa Eisenhower
<meisenhower@tfid.org>
Subject: Theresa Brown - 119867-000
Good Morning Travis – I visited with Marcella and Angie. We all are in total support of adjusting any late charges and the
$10.00 turn on/off charge from Mrs. Brown’s account. In fact, as we talked about it, I think we would chip in the money
ourselves to take care of her account just to be done with her.
I’m sorry that you had to suffer last night with her interruptions on your family time.
Thank you for your support and for standing behind UB – it means a lot. Hopefully, she will go away.
Brent Hyatt
Assistant Finance Director
City of Twin Falls
P.O. Box 1907
Twin Falls, ID 83303
208-735-7241
mailto:bhyatt@tfid.org
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