HomeMy WebLinkAboutRE: Neighbors dogs barking
Mike Plane
From:Jamie Henderson
Sent:Monday, May 9, 2022 08:20
To:Sean Standley; 'gentry.7@hotmail.com'
Cc:Danielle Christensen; Ruben Salazar
Subject:RE: Neighbors dogs barking
Sorry about giving you the wrong number, 208-735-4357 is dispatches number. Please call in the complaints when the
dog is barking.
Jamie Henderson
City of Twin Falls
Animal Control #12401
208-735-4357
From: Jamie Henderson
Sent: Sunday, May 8, 2022 4:51 PM
To: Sean Standley <Sstandley@tfid.org>; 'gentry.7@hotmail.com' <gentry.7@hotmail.com>
Cc: Danielle Christensen <DChristensen@tfid.org>; Ruben Salazar <rsalazar@tfid.org>
Subject: RE: Neighbors dogs barking
Ms. Gentry,
Please call the number listed in the following body of this email, so an event can be created. That is how we keep track
of the number of complaints that are called in, and the ability to take the proper steps.
For the quickest response for a barking dog complaint, please call dispatch 208-735-4375, this is how can track the times
that the barking is called in. Then dispatch will create an event for animal control or an officer to be dispatched to the
residence. For the uploading of the files, you will be sent link via your phone number to upload those files through that
link, once an event/call to dispatch has been made, again the call to dispatch gives us the ability to track the complaints,
and the events that we need for evidence.
Below are the generally guidelines that we follow for barking dog issues.
Barking Dog Complaints
First complaint (within one year):
Dispatch will need the address of where the barking dog is located and your name/address for our records. Once
the officer has verified there is a dog at the address given that is barking excessively, or untimely: a verbal or
written notice can be issued to the dog owner.
Second Complaint (within one year):
After giving the dog owner a week to comply with the first warning, a written warning can be issued if the
complainant has video evidence of the dog in question barking excessively/untimely or the officer can confirm
the dog in question is barking excessively, or untimely when on scene. Dispatch will request your name/address
for our records. Video/audio evidence does need to be past the one week given for compliance.
Third Complaint (within one year):
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After giving the dog owner a week to comply with the second warning, the complainant can request to sign a
citation for the barking dog if they:
have video/audio evidence of the dog in question barking. Video must be from complainants’ property,
without antagonizing the dog, or trespassing onto other property. Evidence must be dated, and past the
one week given for compliance.
can describe the residence (physically or by address), the dog in question and can verbally express that
the dog’s barking is annoying or disturbing to the complainant.
is willing to sign citation, fill out a statement and is willing to testify in court.
FAQs:
(Q) The officer heard the dog barking when I called, why isn’t the officer citing the dog owner for their dog barking?
(A) City and State code require the citizen file the complaint, as the officer’s peace cannot be disturbed.
(Q) Can I call anonymously?
(A) Yes. The officer can issue verbal/written notices, if the complaint is verified. However, no citation can be issued without a complaining party that is willing
to sign a citation.
(Q) Is the use of anti-barking ultrasonic sound devices allowed on my own property?
(A) Currently, there is no city code preventing the use of anti-barking ultra-sonic devices. Ensure the devices are located on your own property at all times.
Please feel free to reach out if you have any further questions.
Jamie Henderson
City of Twin Falls
Animal Control #12401
208-735-4357
From: Sean Standley <Sstandley@tfid.org>
Sent: Sunday, May 8, 2022 4:14 PM
To: Jamie Henderson <JHenderson@tfid.org>; Danielle Christensen <DChristensen@tfid.org>; Ruben Salazar
<rsalazar@tfid.org>
Subject: FW: Neighbors dogs barking
Sent from my Verizon, Samsung Galaxy smartphone
-------- Original message --------
From: TIMI GENTRY <gentry.7@hotmail.com>
Date: 5/6/22 9:38 PM (GMT-07:00)
2
To: Sean Standley <Sstandley@tfid.org>
Subject: RE: Neighbors dogs barking
\[EXTERNAL SENDER\]
I guess we are going to move on to step 3 since they don’t seemed to be too concerned with any warnings that they are
getting. When you have a chance can you let me know the best way to submit audio evidence and in what format you
can accept. I’m not very good at this whole audio technology thing so what I did was record days and days worth of
evidence with a little voice recorder and then transferred that to a program called Audacity. From there I can export the
file to an MP3, WAV, or OGG file. Is there any certain format that it needs to be? I’ll try to make this as clear and simple
as possible so as to waste as little of your time as possible. I absolutely hate having to go this route but I feel it’s our
only choice to save our sanity. Thanks for all of your help with this matter. Have a great weekend!
Sent from Mail for Windows
From: TIMI GENTRY
Sent: Wednesday, April 20, 2022 9:35 AM
To: Sean Standley
Subject: RE: Neighbors dogs barking
Thank you! So I just have to transfer the file from the little voice recorder thing I bought over to a file that I can
submit. Once I’ve done that do I just email it to you or is there a different route I need to be taking?
Sent from Mail for Windows
From: Sean Standley <Sstandley@tfid.org>
Sent: Wednesday, April 20, 2022 9:17:59 AM
To: TIMI GENTRY <gentry.7@hotmail.com>
Subject: RE: Neighbors dogs barking
You bet! They will pay a visit today!
From: TIMI GENTRY <gentry.7@hotmail.com>
Sent: Wednesday, April 20, 2022 9:15 AM
To: Sean Standley <Sstandley@tfid.org>
Subject: RE: Neighbors dogs barking
\[EXTERNAL SENDER\]
Hi Sean,
I am working on preparing the evidence to submit regarding the neighbor’s barking dog now tax season is over and I
have time to do that but in the meantime is it possible to have animal control come over and try to do something about
it. He has barked nonstop since about 7:30 this morning. It’s just unbearable. If an officer came over there is no doubt
there would plenty of evidence to support some action being taken. Please let me know if there is anything that can be
done while I’m getting these audio recordings prepared that I have taken over the past several weeks.
Thank you!
Sent from Mail for Windows
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From: Sean Standley
Sent: Friday, March 11, 2022 8:02 AM
To: TIMI GENTRY
Subject: RE: Neighbors dogs barking
Good deal! In our experiences the first warning seems to work anywhere from a week to a month, then they revert to
their old habit. Hopefully not in this case but if they do you have my email.
Thank You!
From: TIMI GENTRY <gentry.7@hotmail.com>
Sent: Thursday, March 10, 2022 9:17 PM
To: Sean Standley <Sstandley@tfid.org>
Subject: Re: Neighbors dogs barking
\[EXTERNAL SENDER\]
I just wanted you to know that we have heard virtually no barking. It was like a faucet was just turned
off. Amazing! Hopefully it lasts but I just had to give you a great big huge THANK YOU!!!! ?????
From: Sean Standley <Sstandley@tfid.org>
Sent: Tuesday, March 8, 2022 9:34 AM
To: TIMI GENTRY <gentry.7@hotmail.com>
Subject: RE: Neighbors dogs barking
No one was home this morning but the officer I sent out there heard the dog barking. A warning notice was placed on
the door. Keep me posted.
Thank You!
From: TIMI GENTRY <gentry.7@hotmail.com>
Sent: Tuesday, March 8, 2022 6:16 AM
To: Sean Standley <Sstandley@tfid.org>
Subject: Re: Neighbors dogs barking
\[EXTERNAL SENDER\]
Hi Sean. Thank you so much for getting back to me. The address is 609 Morning Sun Drive. Just woke up to him barking
for 15 minutes straight before they let him back in. Thought I recorded it but obviously not awake enough to push the
record button. No worries though, I’ll probably have 100 more opportunities today alone.
We appreciate your help on this. Let me know when/if you need anything further.
Get Outlook for iOS
From: Sean Standley <Sstandley@tfid.org>
Sent: Monday, March 7, 2022 8:38:59 AM
To: TIMI GENTRY <gentry.7@hotmail.com>
Subject: RE: Neighbors dogs barking
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Good morning Timi! We can get on this immediately. If you can provide the address where the violations are occurring,
we can educate them! If this does not work, then there is a process as seen below.
We will get it resolved!
Barking Dog Complaints
First complaint (within one year):
Dispatch will need the address of where the barking dog is located and your name/address for our records. Once the
officer has verified there is a dog at the address given that is barking excessively, or untimely: a verbal or written notice
can be issued to the dog owner.
Second Complaint (within one year):
After giving the dog owner a week to comply with the first warning, a written warning can be issued if the complainant
has video evidence of the dog in question barking excessively/untimely or the officer can confirm the dog in question is
barking excessively, or untimely when on scene. Dispatch will request your name/address for our records. Video/audio
evidence does need to be past the one week given for compliance.
Third Complaint (within one year):
After giving the dog owner a week to comply with the second warning, the complainant can request to sign a citation for
the barking dog if they:
have video/audio evidence of the dog in question barking. Video must be from complainants’ property, without
antagonizing the dog, or trespassing onto other property. Evidence must be dated, and past the one week given for
compliance.
can describe the residence (physically or by address), the dog in question and can verbally express that the dog’s barking
is annoying or disturbing to the complainant.
is willing to sign citation, fill out a statement and is willing to testify in court.
FAQs:
(Q) The officer heard the dog barking when I called, why isn’t the officer citing the dog owner for their dog barking?
(A) City and State code require the citizen file the complaint, as the officer’s peace cannot be disturbed.
(Q) Can I call anonymously?
(A) Yes. The officer can issue verbal/written notices if the complaint is verified. However, no citation can be issued
without a complaining party that is willing to sign a citation.
(Q) Is the use of anti-barking ultrasonic sound devices allowed on my own property?
(A) Currently, there is no city code preventing the use of anti-barking ultra-sonic devices. Ensure the devices are located
on your own property at all times.
City Code6-4-14 (H):
For any person to own, keep or harbor any dog which by loud, continued, or frequent barking, howling or yelping shall
annoy or disturb any neighborhood or person. This subsection shall not apply to the animal shelter or veterinary
hospitals.
Barking Dog
5
From: TIMI GENTRY <gentry.7@hotmail.com>
Sent: Sunday, March 6, 2022 2:27 PM
To: Sean Standley <Sstandley@tfid.org>
Subject: Neighbors dogs barking
\[EXTERNAL SENDER\]
Hi Sean! How are you? Haven’t seen you forever. ??????
So we have finally come to our wits end! It has taken a couple of years to get to this point because Randy hasn’t ever
wanted to do anything about it because he knew as soon as we did then our dogs would get out or something and the
we have started a war by turning the neighbors in. But….it is beyond out of control now. Their one dog has barked
incessantly for the past at least two years. We would try to ignore it but it would last for hours at times and probably
funnels up to our house since we sit much higher than they do. Sometimes it would be so bad that we would just not be
able to sit on our patio and enjoy the outside (even though it’s still plenty audible and distracting inside the
house). They used to locked him in his kennel all day long in the middle of the summer and he would bark nonstop. It
was super sad and I thought about calling Animal Control many times. Last summer they finally built a better fence that
would contain him so I hoped he would be better since he didn’t have to sit inside a scorching hot kennel on concrete all
day but that did not help. Every time they let him outside he just sits at their back door and barks until they let him back
in so when they are gone all day he hardly stops. They will let him out at like 6:30 in the morning, while they get ready or
something, and he’ll bark nonstop for a good half hour or so, waking up everyone in the neighborhood, and then they let
him back in for a little while until they leave for work and then he’s at it again. Well now to make it better they have
added a second dog who also barks constantly and they tend to feed off each other. As soon as one barks then the
other one will start up too. Any little disturbance such as someone walking on the trail (which is quite often) will set
them off. I honestly can’t take it anymore. It is 100% ruining our quality of life. When we are home we have to turn up
the music or TV loud enough to drown them out or we go crazy. Randy works from home a bunch and it is ridiculously
distracting. A friend of mine has experience int his area and he told me to contact you about this so I am reaching out to
see what we would have to do to try to remedy this situation. Spring and summer are just around the corner and I
would really like to enjoy the outside while we can. Please let me know what you would need from me to start
whatever process would need to happen to get them to take care of their own dogs and not let them inconvenience
everyone in the neighborhood.
Thank you so much and I hope all is well!
Timi Gentry
Sent from Mail for Windows
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